Warranty Policy
At Zeropestrepeller, we strive to provide high-quality products. All products purchased from our store are covered under our warranty policy.
1. Warranty Coverage
Our warranty covers manufacturing defects and faults in materials under normal use. The warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.
2. Warranty Period
The standard warranty period is 12 months from the date of purchase, unless otherwise specified for certain products.
3. How to Claim Warranty
To make a warranty claim, please contact our support team at service@zeropestrepeller.com with your order number, a description of the issue, and photos if applicable. Our team will guide you through the return or replacement process.
4. Remedies
During the warranty period, we may at our discretion repair, replace, or refund the defective product. Warranty remedies are limited to the original purchase price of the product.
5. Limitations
The warranty is void if the product has been misused, altered, or damaged due to improper handling, accidents, or natural disasters. Shipping costs for warranty claims may be borne by the customer unless otherwise stated.
6. Contact Information
Email: service@zeropestrepeller.com
Phone: +85263691654 (SMS only; we respond via email for quicker service)
Contact form: Contact Us Page